Good celebrations start with good people

Do not harass, threaten, shame, stalk, impersonate or discriminate against anyone. Respect a recipient who declines an invitation or chooses not to participate. Never use a gift, wishlist or private message to pressure someone into revealing confidential information.

Keep humor appropriate for the people in the circle. A private exchange is not permission to publish embarrassing photographs, personal addresses or other information without consent.

Only invite people for a legitimate celebration and where you have an appropriate reason to contact them. Do not upload harvested contact lists, send repeated unwanted invitations or expose private invitation URLs publicly.

A member can decline or leave where permitted by event and product rules. Hosts must respect the consequences of their roster changes, matching constraints and acknowledgement requirements.

Do not access, guess, trade or reveal another participant’s secret match without authorization. Do not manipulate exclusions or roster state to target another member or undermine the fairness of the draw.

If an assignment is compromised, notify the host or support. Do not attempt to access the underlying database or administrative tools to investigate it yourself.

Respect budgets and participant preferences. Do not pressure anyone to provide money, financial details or a gift of greater value than they agreed to. Do not use a wishlist or exchange to promote fraud, unlawful goods, hate speech, sexual exploitation or violent threats.

You must have the rights or permission needed to share photos, messages, product links and other content. SantaPool does not endorse third-party merchandise linked in a wishlist.

Use available reporting or member-support tools to describe a security, harassment or impersonation concern. For urgent danger, contact appropriate local emergency services. Never send passwords, verification codes or other people’s secret assignments to support.

We may review relevant reports, restrict abusive accounts, preserve lawful evidence and cooperate with authorities when required. Outcomes depend on the evidence, applicable law and severity of the issue.

Serious violations may result in invitation restrictions, content removal, temporary access limits or account termination. Where reasonable and lawful, affected users may request reconsideration using our contact channel.

These guidelines do not prevent a person from seeking a lawful remedy or exercising privacy and consumer rights. Contact [email protected] for questions.