Accessibility | SantaPool - SantaPool
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SantaPool · Website & mobile app

Built to include everyone

How we approach accessible gifting experiences and how to report a barrier.

ACCESSIBILITYEffective 31 October 2026Website and mobile app

SantaPool aims to make private gift exchanges usable by people with different abilities, devices and assistive technologies. Accessibility matters across our public website, member experience and mobile apps.

We use recognized accessibility principles to guide design and testing. We do not claim an independently certified conformance level unless that assessment has actually been completed.

01

Design and development approach

We aim for meaningful headings, readable contrast, descriptive link text, accessible forms, keyboard navigation, visible focus indicators and appropriate alternative text for informative imagery.

We evaluate responsive layouts, touch target sizes, reduced-motion preferences and screen-reader behavior as product features change. Some older screens or third-party integrations may not yet offer an equally accessible experience.

02

Website and mobile app accessibility

The public website is designed for common modern browsers, different screen sizes and assistive technologies. Mobile accessibility relies on the corresponding operating-system features and the accessibility support available in individual app screens.

Where a feature requires a device permission or visual input, we seek reasonable alternatives when practical. Accessibility support does not override the private assignment and account authorization rules.

03

Reporting an accessibility barrier

If you cannot use a feature, encounter missing labels, a keyboard trap, unreadable text, low contrast or difficulty completing a privacy request, contact [email protected] and describe the page or action involved.

Please include your browser or device type if available, what you expected to happen and any assistive technology relevant to the issue. Do not send passwords, gift-assignment secrets or financial credentials.

04

Alternative assistance and updates

When a technical accessibility barrier prevents an essential action, contact support so we can consider a practical alternative, taking account of security and privacy obligations.

We review accessibility as the website and mobile apps evolve and update this statement to reflect material improvements. Contact Thara Systems (U) Limited in Kampala, Uganda for questions.

Need to get in touch?

Questions about these terms, your privacy rights or your SantaPool account can be directed to:

Thara Systems (U) Limited

[email protected]+256 708 053646

Valley Road, Nsasa, Kampala, UgandaP.O. Box 174757 Kampala GPO, Uganda

Contact & support